Flexible support for busy communications teams

Providing an experienced and flexible ‘extra pair of hands’ for an in-house NHS communications team

Our ongoing relationship with Nottingham University Hospitals NHS Trust is testament to the way our team can become a trusted extra pair of hands, there to be relied upon for both general support and project-based work.

We’ve supported this large, acute teaching hospital trust through a range of long and shorter term needs since 2007, both as an office-based presence and through remote working.

With our extensive experience in health communications we’ve been able to support the team on various projects including working within the organisation’s website content management system to make text, image and structural updates, overhauling its patient information leaflets and writing and editing the weekly staff newsletter for several months.

And thanks to our longstanding relationship we’ve become embedded into the team, with a deep level of organisational knowledge and understanding which enables us to step in whenever needed as a trusted team member, covering annual leave or vacancies and even once covering the role of internal communications officer for a full year.

We have also helped develop a number of the Trust’s annual reports, written press releases to promote new services and raise awareness of other developments, and provided copy for newsletters.

Communications that everyone can rely on

Key to this ongoing partnership has been our ability to provide accurate, high quality and consistent communications that patients, carers, staff and partner organisations can trust and rely on. We understand the organisation’s target audiences and can tailor information accordingly, and our years of working with the Trust and with the wider NHS mean we can ‘translate’ complicated reports and clinical jargon into easily understandable and informative copy.

“I have always been pleased with the work Ali has done for the Trust. She is consistently professional, focused and delivers work to a high standard. She’s a real asset, team player and someone you can rely on to deliver. I’d recommend her any time.”

Laura Skaife-Knight, Director of Communications and External Relations, Nottingham University Hospitals NHS Trust

To find out more about Nottingham University Hospitals NHS Trust go to www.nuh.nhs.uk.